
September 7, 2026 · 13 min read
Conversational UI: When Not to Use Chat
Almost every AI product starts as a text box with a send button, because chat is fast to build and demos well. Then usage stays thin and nobody can say why. Perplexity's Aravind Srinivas has the cleanest test for it, and it takes one question about how you book a flight. Here is what conversational UI is actually good at, the four places it quietly loses, why the interface you pick also decides what you can monetize, and a decision rule you can run on your own product in an hour.
Read more →



